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19.2 WOODPECKER guarantees its products, purchased new from a
WOODPECKER dealer or importer, to be free from manufacturing or material
defects for:
-TWO YEAR from the date of purchase for the device;
-ONE YEAR from the date of purchase for the handpiece with its cord.
19.3 Throughout the warranty period, WOODPECKER undertakes to repair (or,
at their sole discretion, to replace) free of charge any parts that, in their opinion,
are faulty.
Complete replacement of WOODPECKER products is excluded
19.4 Woodpecker cannot accept any liability for direct or incidental damage or
personal injury in the following cases:
19.4.1 If the equipment is used for purposes other than that for which it is
intended;
19.4.2 If the equipment is not used in accordance with all the instruction and
requirement described in this manual;
19.4.3 If the wiring system in the room where the equipment is used does not
comply with the applicable standards and appropriate requirements;
19.4.4 If any assemble operations, extensions, settings, alterations or repairs have
been carried out by personnel not authorized by Woodpecker;
19.4.5If the environmental conditions in which the device is kept and stored
do not comply with the requirements indicated in the chapter on technical
specications.
19.5 Accidental damages due to transport, incorrect use or carelessness or to
connection to power supplies other than as envisaged and damage to the signaling
lamps handpiece and all accessories are excluded from the warranty.
The warranty will no longer apply if the apparatus has been tampered with or
repaired by unauthorized personnel.
19.6 Warning:
The warranty is valid only if the warranty slip enclosed with the product has been
completed in full and returned to us or, if appropriate, to your WOODPECKER
dealer or importer within 20 days from the date of purchase, as proven by the
consignment note/invoice issued by the dealer/importer.
In order to benefit from the warranty service, the customer must return the
apparatus to be repaired to the WOODPECKER dealer/importer from which it
was purchased, at his own expense.
19.7 The apparatus should be returned suitable packed (possibly in its original
packing material).
19.8 Accompanied by all the accessories and by the following information:
19.8.1 Owner’s details, including his telephone number;
19.8.2 Details of the dealer/importer;
19.8.3 Photocopy of the consignment note/purchase invoice of the apparatus
issued to the owner and indicating, in addition to the date, also the name of the